GitHub Copilot outage on Sep 15, 2026: disruption with some GitHub services

Reports during the incident

Every 15 minutes, 08:45 UTC to 12:30 UTC. Grey: normal. Red line: official incident.

08:45 UTC09:47 UTC11:17 UTC12:30 UTC

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GitHub's updates

Quoted from www.githubstatus.com

09:47 UTC
Investigating
We are investigating reports of impacted performance for some GitHub services.
09:48 UTC
Monitoring
We are investigating degraded availability for Claude Fable 5.1, affecting some Copilot products and integrated development environments. The issue is caused by a problem with our upstream model provider. Customers can use another model or select Auto while we investigate.
10:20 UTC
Investigating
Copilot AI Model Providers is experiencing degraded performance. We are continuing to investigate.
10:32 UTC
Investigating
We continue to investigate intermittent errors affecting Claude Fable 5.1 in some Copilot products and integrated development environments. Customers can use another model or select Auto while we monitor the situation.
11:09 UTC
Investigating
We continue to monitor intermittent errors affecting Claude Fable 5.1 in some Copilot products and integrated development environments. Customer-facing metrics have recovered, and we are awaiting confirmation from our upstream provider that the issue will not recur. Customers can select another model or Auto in the meantime.
11:17 UTC
Investigating
The issues with our upstream model provider have been resolved, and Claude Fable 5.1 is once again available in Copilot products and IDE surfaces. We will continue monitoring to ensure stability, but mitigation is complete.
11:17 UTC
Resolved
On September 15, 2026, between 05:45 and 09:50 UTC, the Claude Fable 5.1 model in GitHub Copilot experienced intermittently degraded availability, with an average error rate of 2.8%. During brief recurring 15 minute periods that recurred every ~45 minutes, availability for Claude Fable 5.1 dropped to a maximum of ~40% before recovering completely. Other Copilot models were not affected. Users could continue to work with a different model or with 'Auto'. The cause was an issue with an upstream model provider that intermittently rejected requests while overloaded. GitHub worked with the provider, who acknowledged and then resolved the underlying issue at 9:50 UTC, after which the model returned to constant normal availability. Once recovery was guaranteed, we resolved the incident at 11:17 UTC. To reduce the chance of recurrence and customer impact, GitHub is reviewing per-model availability alerting and automatic in-product fallback so that requests to a degraded model can shift to a healthy alternative more quickly.

Other GitHub Copilot incidents

Nov 3

31 minIncident with API, Git, and Copilot requests Details

Nov 2

38 minElevated errors on GPT-5.4 Nano Details

Oct 28

1 h 15 minDisruption with some Copilot services Details

All GitHub Copilot incidents

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GitHub's updates

09:47 UTC

Investigating

We are investigating reports of impacted performance for some GitHub services.

09:48 UTC

Monitoring

We are investigating degraded availability for Claude Fable 5.1, affecting some Copilot products and integrated development environments. The issue is caused by a problem with our upstream model provider. Customers can use another model or select Auto while we investigate.

10:20 UTC

Investigating

Copilot AI Model Providers is experiencing degraded performance. We are continuing to investigate.

10:32 UTC

Investigating

We continue to investigate intermittent errors affecting Claude Fable 5.1 in some Copilot products and integrated development environments. Customers can use another model or select Auto while we monitor the situation.

11:09 UTC

Investigating

We continue to monitor intermittent errors affecting Claude Fable 5.1 in some Copilot products and integrated development environments. Customer-facing metrics have recovered, and we are awaiting confirmation from our upstream provider that the issue will not recur. Customers can select another model or Auto in the meantime.

11:17 UTC

Investigating

The issues with our upstream model provider have been resolved, and Claude Fable 5.1 is once again available in Copilot products and IDE surfaces. We will continue monitoring to ensure stability, but mitigation is complete.

11:17 UTC

Resolved

On September 15, 2026, between 05:45 and 09:50 UTC, the Claude Fable 5.1 model in GitHub Copilot experienced intermittently degraded availability, with an average error rate of 2.8%. During brief recurring 15 minute periods that recurred every ~45 minutes, availability for Claude Fable 5.1 dropped to a maximum of ~40% before recovering completely. Other Copilot models were not affected. Users could continue to work with a different model or with 'Auto'. The cause was an issue with an upstream model provider that intermittently rejected requests while overloaded. GitHub worked with the provider, who acknowledged and then resolved the underlying issue at 9:50 UTC, after which the model returned to constant normal availability. Once recovery was guaranteed, we resolved the incident at 11:17 UTC. To reduce the chance of recurrence and customer impact, GitHub is reviewing per-model availability alerting and automatic in-product fallback so that requests to a degraded model can shift to a healthy alternative more quickly.